盛世医旅 · Medical travel, personally coordinatedEnglish-speaking patient support

SHENGSHI MEDICAL TRAVEL

Forty emails before a flight to Hainan

For Andrei and his wife, deciding to travel meant getting answers about treatment, language and the cost of being far from home.

Illustrative scene, not the actual patient, doctor or hospital

For Andrei and his wife, deciding to travel meant getting answers about treatment, language and the cost of being far from home.

After another recurrence

Andrei, a 54-year-old Russian patient whose name has been changed, had already undergone surgery, chemotherapy and radiotherapy for a head and neck tumour. When the disease returned again, speaking and swallowing became increasingly difficult. His family began looking beyond the options they had discussed locally. A report about boron neutron capture therapy, or BNCT, in Boao Lecheng brought them to a place they had never visited—and to a team they had never met.

Questions that could not wait until arrival

Between 18 May and 14 June 2026, the family and Shengshi Medical Travel exchanged around forty emails. They wanted to know whether his records could be reviewed before departure, how he would speak with the doctors, what the proposed assessment involved and which costs remained uncertain. We organised the records and questions for a remote multidisciplinary discussion. On 1 June, the family spoke with the clinical team through an interpreter. The conversation covered suitability, alternatives, possible side effects and the limits of predicting an individual response.

A plan they could read in their own language

After the discussion, the couple received a Russian-language itinerary and a cost breakdown. Hospital charges and travel coordination were listed separately. Confirmed arrangements were distinguished from items that depended on the examination in China. On 14 June they arrived in Haikou. An airport meeting, suitable accommodation and Russian-language support made the first day less unfamiliar. These arrangements did not remove the medical uncertainty, but they meant the family did not have to solve every practical problem on their own.

The evening before treatment

The night before treatment, Andrei was anxious again. The coordinator helped him put his remaining questions to the clinical team and went back over the agreed schedule in Russian. Treatment then proceeded under the hospital’s supervision. In the account the family shared with us, fatigue was part of his immediate experience. That is one person’s account, not a description of what everyone should expect from BNCT. Monitoring and decisions about adverse effects remained the responsibility of the treating clinicians.

Returning with a follow-up plan

The family later reported encouraging follow-up findings and greater confidence with eating and speaking. Before returning home, they needed more than a farewell: available hospital records, agreed translations and a clear plan for the next review. For our team, the value of the journey was not a promise that a particular technology would work. It was helping a family ask informed questions, understand their arrangements and stay connected with care after crossing a border.

Read the complete Chinese original

40 封邮件后,他选择了相信:一位俄罗斯头颈癌患者的中国 BNCT 诊疗之路

40 封邮件,四周时间,一个家庭的孤注一掷。

从 2026 年 5 月 18 日到 6 月 14 日,盛世医旅国际服务团队与一位远在俄罗斯的头颈癌患者,保持着日均一封以上的邮件往来。每一封回信背后,都是一个家庭的不安与期盼。

写信的人叫安德烈(化名),54 岁,复发性头颈部肿瘤患者。收信的,是他在中国素未谋面的服务团队和医生。

四周后,从未到过中国的安德烈,和妻子一起登上了飞往海口的航班。

两次复发之后,当地医生说 "没有更多办法了"

2026 年 3 月,一份复查报告打破了安德烈一家的平静 —— 他的头颈部肿瘤再次复发。

三年前确诊时,安德烈先后接受了手术和放化疗,病情一度得到控制。可肿瘤两次卷土重来,第二次复发时,当地医生遗憾地告诉他:常规治疗手段已经用尽,没有更多选择了。

说话、吞咽越来越困难,镜子里的自己一天天消瘦。安德烈不是怕疼的人,他怕的是:治完之后,自己还能不能正常说话,能不能出门见人。

不甘心的家人开始在全球范围内寻找新的可能。他们在一篇报道里看到了一个陌生的词 ——BNCT。文章说,这项技术在中国海南博鳌乐城国际医疗旅游先行区已经落地应用,专门针对复发难治的头颈部肿瘤。

BNCT,全称硼中子俘获疗法。它不靠手术刀,也不靠传统意义的 "射线扫射":先给患者注射一种含硼的药物,这种药会优先富集在癌细胞里;再用中子束照射病灶,硼原子在中子轰击下发生反应,在癌细胞内部完成精准杀伤。健康组织几乎不受影响,如同一次 "细胞层面的定向爆破"。

但希望与顾虑总是如影随形。从未有过跨国就医经历的安德烈,面对语言沟通障碍、国内外诊疗流程差异、就医期间生活适配等问题,心中充满忐忑。他也担心:万一治疗无效,这趟跨越万里的路,值得吗?

经过多方打听和严谨对比,安德烈和家人最终联系上盛世医旅,发出了第一封求助邮件。

跨国求医路上,被逐条写清的答案

6 月 1 日,一场跨国多学科远程会诊如期举行。

会诊开始前,盛世医旅的协调员先带着安德烈一家 "云参观" 了一遍合作医院 —— 博鳌乐城先行区内的 BNCT 治疗中心,从候诊区到治疗室,让他们对诊疗环境和流程有了直观了解。

接下来,针对一家人最关心的问题,肿瘤科医生结合安德烈的影像资料和既往病史,详细讲解了 BNCT 的适应症、治疗过程、预期效果和可能的不适,把复杂的机制一步一步拆解成通俗易懂的语言。

安德烈问出了那个憋了很久的问题:"治疗后,我还能正常说话、正常吃饭吗?还会像以前放疗那样掉头发吗?"

医生没有回避:"我们会尽最大努力保护正常组织,这正是 BNCT 的优势所在。具体能恢复到什么程度,要看治疗反应,我们会全程评估、随时调整。"

屏幕那头,安德烈和妻子听得很认真,眼神中的犹豫逐渐被信任取代。

会后,一份俄文行程说明和费用清单发到他们手上。医院费用与旅行服务费分别列明,哪些已经包含、哪些还未确定,都单独标注清楚。妻子把清单反复看了几遍,第一次觉得心里有了底。

6 月 14 日,安德烈一家抵达海口。一出航站楼,便看到手持俄文接机牌的工作人员。办理电话卡、安排带厨房的公寓、备好熟悉的食材,团队把每一处细节都想在了前面。

入院后,检查流程安排得紧凑有序。从血液化验、影像学检查到治疗前评估,全程均有专人引导陪同,一切顺利。

除了治疗前的那一晚。

治疗前夜,被接住的每一份不安

安德烈在病房里翻来覆去。他反复问妻子同一个问题:如果中子束照不准怎么办?如果这次还是不行怎么办?

妻子也睡不着,又不敢答。

协调员没有让他们独自消化这些情绪。她搬了把椅子,坐在床边,把医生白天讲过的流程又用俄语讲了一遍:明天早上注射含硼药物,之后在两小时内完成照射,全程有监测,哪一步不舒服、该怎么办,都写得清清楚楚。

"你们不需要记住所有细节," 她说,"每一步都会有人提前告诉你们该做什么。你们只需要做一件事 —— 相信。"

那一夜,安德烈终于睡着了。

第二天,治疗按计划进行。含硼药物注射、定位、中子束照射,每一个关键步骤,都有多学科团队在场值守。治疗结束后,安德烈只感觉到些许疲惫,没有出现他担心的剧烈反应。

那段等待观察的日子里,还有一个细节让夫妻俩记了很久:协调员每天把医生的查房意见翻译成俄语,工工整整地贴在病房门口,旁边留着一行字 ——"有任何问题,随时按铃,我们都在。"

没有人为这些服务额外收过一分钱。出发前那份清单上的数字,就是全部。

病灶得到控制,守护并未终止

复查结果显示,安德烈体内的肿瘤病灶得到有效控制,各项指标逐步向好。他重新找回了说话、进食的信心。

出院那天,他握着医生的手,一连说了几遍谢谢:"是这里的技术给了我第二次机会。不用开刀,就能精准对付肿瘤,这是我以前听都没听过的新办法。从出发到回家,我们没有为任何一件事操过心,所有费用都是出发前就写明了的。谢谢你们,谢谢这项伟大的医疗技术。"

这份守护并未因距离而终止。回国前,医院为他制定了系统的远程随访计划。未来,专属主治医生将定期跟进,动态调整康复方案,让这份来自中国的医疗支持,持续陪伴他的康复之路。

BNCT,正让越来越多头颈部癌症患者重新看到希望 —— 口腔癌(舌癌、牙龈癌、颊黏膜癌)、口咽癌、下咽癌、喉癌、鼻腔及鼻窦癌、唾液腺癌等复发难治的肿瘤,在常规手术、放化疗之后走投无路时,多了一条精准、温和的新选择。

截至目前,该中心已累计完成 21 例 BNCT 治疗,其中就包括安德烈这样来自海外的患者。凭借与乐城先行区 BNCT 治疗中心的深度协作,以及全流程的俄语、中文双语服务,盛世医旅为全球患者搭建起一座无障碍的桥梁,让跨国求医的他们不再感到孤立无援。

如今,正有越来越多像安德烈一样的国际患者,选择跨越山海,在这里寻求新的希望。

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